Refund Policy

Last Updated: March 26, 2026

Digital Products (Ebooks, Bonus Content)

All sales of digital products are final. No refunds or exchanges will be issued. If you experience a technical issue accessing your purchase, please contact [email protected] for assistance.

Physical Products (Signed Books, Merchandise)

All sales of physical products are final. Because signed and personalized items cannot be resold, no refunds are offered.

If your order arrives damaged, you may request an exchange within 7 days of delivery. You must provide photo proof of the damage. Buyer is responsible for return shipping costs. Exchanges are subject to product availability.

Orders may be canceled within 24 hours of purchase, provided the item has not yet been signed or shipped. To request a cancellation, contact [email protected].

Changes to This Policy

Jayce Carter reserves the right to update this policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site or Shop after changes constitutes acceptance of the revised policy.

Contact

If you have questions about this policy, please contact [email protected].